Why Outsource?

1- Watch the video and say why outsourcing can boost a business.

2- Watch the video again and complete these sentences:

a- Outsourcing is no longer a business buzzword or _________________.
b- Management of non-core functions like ______________ , ____________________ and the like  
are transferred to your outsourcing partner.
c- Filipino workforce _____________ among the most globally _______________ and _____________ people.
d- These labour force are not left behind in _____________  ___________ with the rapidly evolving technology.
e- Outsourcing can be effective in improving the quality of services through being _______________ and ________________,
f- To keep up with the _____________ ____________ of changes in technology, start-ups and small companies can look up to outsourcing for help.
g- Your outsourcing partner usually invests and acquires new technological resources to ____________ the clients' operational needs.
h- When done right, outsourcing can be a joyous ______________.

Predictions

1- Watch the video and get ready to tell us in class which predictions you agree with.

2- Read about the 20 top predictions for life 100 years from now? Make 10 sentences using the expressions in exercise 4 on page 34

http://www.bbc.co.uk/news/magazine-16536598

Ethical business

Watch the video and answer the following question:



According to Simon Webley, what are the ethical issues facing business today?

Success: Negotiations Part 2

Watch the video until 1:37 and answer these questions:

a- What are the two conditions proposed by Victor? Why?
b- What expressions are used to show agreement?

Now, watch the presenter's explanations and answer the following questions:

c- What phrases can be used when giving a condition?

d- What can you say to introduce a problem?

e- Apart from the expressions that you wrote down in exercise b, what other expressions can be used to agree or disagree to conditions?

f- What phrase could be used when you think it might be a difficult condition for the other side to accept?

g- What expressions are usually employed when someone wants to signal a condition?

Success: negotiations

Watch the video until 1:32 and answer the following questions.

a- What's Lin's attitude towards the results of the negotiation? What about Victor and Sue?
b- What does John say about their terms? Does he sound confident?
c- What's Lin's proposal?

Watch the rest of the video and answer the questions below.

a- What's a negotiation?
b- What's the purpose of small talk? What questions can you ask?
c- What phrases can you use:

• to show it's time to start the negotiation?
• to make an opening statement?
• to state your point of view?

d- What does ´run it past the board' mean?

Success - Carlos Slim

Watch the video and mention at least three new things you've found out about him.

A teleconference

1- Watch the video and do the activities the teacher has sent you.


2- Watch it again and write down five expressions you would use at a teleconference.


SOME USEFUL EXPRESSIONS...



Technical problems



You're very faint. Can you speak up a bit?
You're breaking up. I haven't got a very good signal.
I can't hear (Mirela).
There's an echo on the line. / Sorry, it's a really bad line.
Hold on while I go somewhere quieter.
Hang on....Is that better?
I'm afraid I didn't catch that / that last bit.
I'll hang up and (try again)
Yes, it's fine again now.
Yes, you're back again now.



Timing

Can we speed up a little?
Could you slow down a bit? We're having problems following you.